Consistently high levels of customer service are a vital component of our business procedure. It means that our customers can rely on us to deliver what we promise; on time and on budget.

Our pioneering research and development team exploit leading edge technology, as well as tried and tested solutions, and are able to react quickly to emerging market requirements. This results in the manufacture of high quality and reliable equipment that make up our systems and products.

As an ISO 9001: 2000 accredited business our production facility and warehousing are able to accurately forecast manufacture times, stock levels and delivery lead times which means that deliveries are accurate and on time. This allows installations to be planned in advance with the knowledge that the equipment will be available when required.

Service Select Maintenance Programmes

After installation our systems are maintained by our nationwide team of team of fully qualified engineers who are trained on all aspects of our systems and are kept up to date with the latest technological developments. Our Service Select Maintenance Cover allows you too choose the level of maintenance service that you require up to and including a 24hours a day 365 days a year service plan*.

We promise to deal with all queries quickly and professionally and rely on our National Service Call Centre to liaise constantly with our engineers to send the quickly to your organisation anywhere in the UK.

Technical Support

To assist you with day to day technical issues we have a dedicated technical support team that are fully conversant with our equipment and are able to answer any queries promptly.

*Service Select agreements are approved by the Plain English Campaign so you can easily understand the wording.